MINIMUM QUANTITY REQUIREMENTS:
When placing an order with David and Young Wholesale online it is important to note that our styles are sold in 6 piece pre-packs. Select assorted styles are sold in 12 piece pre-packs as noted. 6 pieces minimum per color is required when placing an order and additional quantities must be added in 6pc increments (12pc increments in the case of assorted styles.)
6 PIECE STYLES EXAMPLE:
12 PIECE STYLES EXAMPLE:
We will reach out to customers whose orders do not meet this minimum asking for confirmation to edit and update invoices accordingly before processing order for shipment. Please ensure that your orders meet this requirement to ensure your orders ship in a timely manner.
MINIMUM ORDER AMOUNT REQUIREMENTS:
In order to finalize your order a total dollar amount of $150.00 minimum must be met. If your order does not meet this amount you will be unable to finalize your order and access the payment/shipping page.
We cannot guarantee that all items are in stock at the time that your order is processed.
If there are any items that are out of stock you will receive a notification outlining the "unfulfilled" items. A refund for all unfulfilled items will be processed and can be expected 3-5 business days following initial notification. Refund for shipping difference will also be processed. You will receive separate notification once refund has begun processing.
Refunds/exchanges for merchandise will ONLY be accepted if the item(s) are delivered with factory damages, defects, and/or incorrect styles. Please return all items within 7 days of receiving the merchandise. We will not accept any items after 7 days from receipt of goods.
We will issue a call tag prior to our 7-day rule only. All refunds will be credited upon receipt of goods. Shipping and handling fees are not refundable. No refunds or reimbursements will be made towards the cost of shipping returned or exchanged merchandise back to us. For all inquiries concerning the above, please email sales@davidandyoung.com.
How to Make a Return
Please follow the instructions below in order to make a refund for your purchase:
Send us the following information at sales@davidandyoung.com
- Subject: Return/Refund/Exchange
- Order #
- Reason for a return/refund/exchange
After sending us a return/refund/exchange inquiry, we will follow up and confirm that we have received your request via email. All returned items must be unworn and unwashed with tags still attached; exceptions made for damaged/defected items. Items that do not meet these criteria or are non-refundable may be denied.
Return Processing
Once we have received your package your refund will be processed within 7 business days. You will be notified via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (Typically 3-5 business days)
Return Address:
RS Department
903 Castle Road
Secaucus, NJ 07094
