FAQ

 

FAQ


HOW SECURE IS MY PERSONAL INFORMATION?

Your credit card information and personal details are encrypted during transmission using 128-bit SSL (Secure Sockets Layer technology), the same level of encryption used by large banks around the world.

Your credit card information is only used to complete the requested transaction and is not subsequently stored.

CAN I TRUST THE QUALITY?

At David and Young we strive to provide our customers with the most extensive variety and highest quality of products! Being the industry leader in our categories for years, our company has built strong relationships directly with manufacturers worldwide and sell to top retailers around the world putting our products through rigorous testing procedures. We import directly from manufacturers and have our own internal quality control team to bring our customers the best products at the lowest costs.

DO YOU SHIP OUTSIDE OF U.S.?

We only accept orders with billing and shipping addresses within the United States.

HOW DO I CHECK THE STATUS OF MY ORDER?

Successfully placed orders will receive an e-mail confirmation with your order details. If for some reason you do not receive an e-mail, please check your spam filter or contact us for confirmation that your order has been received.

HOW DO I CHECK THE STATUS OF MY ORDER?

Successfully placed orders will receive an e-mail confirmation with your order details. If for some reason you do not receive an e-mail, please check your spam filter or contact us for confirmation that your order has been received.

HOW LONG DOES STANDARD DELIVERY TAKE?

Standard orders should be delivered within 2 to 5 business days following order confirmation.

Shipping is available within the US, and standard orders can be delivered to P.O. boxes.

We also ship standard orders to US Territories, Alaska, Hawaii and APO/FPO/DPO addresses, which requires additional time for delivery and may be subject to delivery restrictions based on the item type, weight, and size.

Please allow up to 2-3 additional business days for rural zip codes.

* During high season and sale delivery might take a little longer.

HAVE A QUESTION THAT IS NOT LISTED ON THIS PAGE?

You can simply send email us at info@davidandyoung.com or sales@davidandyoung.com